Privacy Policy
1. Introduction
At RYANSNOW.CO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, postal address, phone number, and payment information when you make a purchase.
- Order Information: Products purchased, order history, shipping details, and transaction records.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and other browsing information.
- Device Information: Information about the device you use to access our website, including device type, operating system, and browser.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send you order confirmations and shipping updates
- Improve our website and product offerings
- Personalize your experience on our website
- Protect against fraudulent transactions
- Comply with legal obligations
4. Third-Party Service Providers
We use third-party service providers to help us operate our business and administer activities on our behalf, such as processing payments, fulfilling orders, and shipping products. These third parties include:
- Stripe: For payment processing. When you make a purchase, your payment information is collected and processed by Stripe. Please refer to Stripe's privacy policy for more information.
- Roastify: For order fulfillment and shipping. We share necessary order information with Roastify to fulfill and ship your orders.
- Resend: For sending order confirmation emails and other communications.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use cookies to remember items in your shopping cart, recognize you when you return to our website, and analyze how you use our website to improve it.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@ryansnow.co.